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Chargeback

If you have been scammed by fraudulent brokers, crypto exchanges, or investment platforms, chargeback might be your chance to recover lost funds. It is an official procedure for disputing a transaction through the card issuer bank. Expert Advice will help you properly conduct a chargeback and achieve fund recovery.

In which cases is a chargeback possible?

Chargeback is an effective tool for returning money, but its application depends on many factors: the type of payment, the timing of the request, and the specifics of the particular case. Expert Advice helps to quickly and correctly submit a chargeback request, increasing the chances of a successful refund.

Here is a non-exhaustive list of situations where a chargeback might be possible. If your issue is not listed, it does not mean a refund is impossible. Contact us, tell us about your situation – we will analyze your case and suggest the most effective refund strategy.

Act without delay – time plays a key role in the success of a chargeback!

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You transferred money to a fraudulent broker or a fake investment account

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The cryptocurrency exchange blocked the withdrawal of funds or disappeared.

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You were imposed with false financial services or important terms were hidden.

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An online store deceived you by not sending the product or service.

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Getting your money back starts with the first step!

Don't postpone solving your problem – contact us today. Our experts will analyze your situation and help recover lost funds. Act now to get your money back!

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How does chargeback work?

  1. Analysis of your situation – we assess the chances of a successful transaction dispute.
  2. Evidence preparation – we collect correspondence, payment data, screenshots.
  3. Formation of a legally justified application – we draft an appeal to the bank in accordance with the rules of Visa, MasterCard, and other systems.
  4. Submitting the application to the bank – we accompany the process and interact with financial institutions.
  5. Control and support – we manage the process until the money is returned to your account.
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Why Trust Chargeback to Expert Council?

✅ 12 years of experience – we know all the nuances of the chargeback process and working with banks.
✅ We work with Visa, MasterCard, American Express – we use official refund mechanisms.
✅ Competent application processing – we increase the chances of a successful refund.
✅ Complete confidentiality – we protect your data and act in your interests.

Do not delay the solution – time plays a key role in chargebacks! Contact Expert Council right now, and we will help you get your money back.

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We are always ready to assist you. Leave your contact information and we will get in touch with you as soon as possible:

Faq

Frequently Asked Questions

What is a chargeback and how does it work?

A chargeback is an official procedure for disputing a bank transaction where the bank can return money to the payer if a fraudulent or illegal transaction is proven. We prepare a complete set of documents and support the client at all stages.

In which cases can a chargeback be used?

You can file for a chargeback if:

  • You were scammed by a pseudo-broker or investment platform
  • The goods/services were not provided
  • The terms of the deal were violated
  • You became a victim of fraud and paid with a Visa/Mastercard
How do I know if I can still make a chargeback?

Time limits are restricted: on average up to 120 days from the date of the transaction, but in some cases exceptions are possible. We will analyze your case for free and tell you if there is a chance for a refund.

What is needed to start the procedure?

You must provide:

  • Transfer details (bank statement)
  • Correspondence with the "seller"/broker
  • Screenshots of the personal account, calls, emails, etc.

We will help structure the evidence correctly and file a claim with the bank.

How long does a chargeback take?

The procedure can take from 30 to 90 business days, depending on the complexity of the case and the response of the bank/payment system.

The bank refused the chargeback — can you still help?

Yes. In this case, we file appeals, claims, or initiate legal procedures if the bank violated regulations. A refusal is not the end.

What if I paid not by card, but through cryptocurrency or bank transfer?

Chargeback is possible only for Visa/Mastercard cards. If you paid by another method — we will offer an alternative refund strategy (for example, contacting law enforcement, a civil lawsuit, interaction with the payment gateway).

What are my chances of success?

Chances depend on:

  • Statute of limitations
  • Completeness of evidence
  • Your communication history with the broker

We assess the chances for free before starting cooperation, so that you understand whether it is worth initiating the procedure.